The Qufora® IrriSedo catheter has a hydrophilic coating. This needs to be dipped into water to activate the lubrication which should allow easy insertion of the catheter. On occasion some people may require additional lubrication which should always be a water based gel such as K-Y jelly or other brands are fine too. It may be that you require some assistance with your technique as it can take time to get used to doing irrigation and this is normal. You should never force the catheter into the rectum as this could cause damage and pain. For further advice, contact myqufora by email or telephone appointment through the on-line booking system. We can advise whether to return to your healthcare professional for review and further management or we can contact them for you.