5. Troubleshooting

Why is there no water coming through when I squeeze the pump?

To check the pump is functioning correctly, check the following:

Qufora® IrriSedo Mini: Ensure firstly that the cone and pump are connected as per instruction. You can find more help from your booklet or the website videos. If you have connected them properly and continue to have problems, contact myqufora.  

Qufora® IrriSedo Cone: Ensure firstly that the cone and pump are connected as per instruction. You can find more help from your booklet or the website videos. If you have connected them properly and continue to have problems, then make sure you have opened the purple valve to allow the water to flow. Remember this can also work by gravity without the need for the pump. This can be done by hanging the water bag approx. 50cm above your head height. If this fails, then you may need a new prescription.  

For further advice, contact myqufora by email or telephone appointment through the on-line booking system. Alternatively, you can call Qufora Direct® if you currently use their delivery service on 0845 519 60 50

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